Privacy Policy

At Turnell Consulting, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR) for individuals in the European Union.

1. What Information We Collect

We may collect personal information such as your name, contact details, organisation, and any information you provide through our website forms or communications with us. If necessary, we may also collect sensitive information with your explicit consent, such as details related to child protection or wellbeing matters.

2. How We Use Your Information

We use your information to:

Provide services and support
Respond to inquiries and form submissions
Manage our business operations
Comply with legal obligations

With your consent, we may also use your information for communication, updates, or professional development opportunities.

3. Disclosure of Personal Information

We do not sell or rent your personal information. We may share it with trusted service providers (e.g., email or website hosting) when necessary to deliver our services. All third parties are required to handle your data securely and in compliance with privacy laws.

4. Storage and Security

Your personal data is stored securely on servers located in Australia and/or with GDPR-compliant providers. Our website is hosted by Wix, which provides a secure and encrypted platform for data handling. We implement appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or disclosure.

5. International Data Transfers

If you are located in the EU, your data may be transferred outside the EU (e.g., to Australia or Wix’s hosting locations). We ensure appropriate safeguards are in place, such as standard contractual clauses or working with GDPR-compliant third-party service providers.

6. Your Rights

Under the GDPR (for EU users) and the APPs (for Australian users), you have the right to:

Access and correct your personal data
Withdraw consent at any time
Request deletion of your data (subject to legal obligations)
Lodge a complaint with a relevant data protection authority

7. Cookies and Website Analytics

Our website, hosted on Wix, may use cookies and analytics tools to improve user experience and gather usage data. You can disable cookies through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Pene Turnell

Email: please reach out via the contact page if you have any questions.